Thank you for choosing Quality Services Moving for your recent relocation. We are sorry to hear that you incurred damage during the move and for the inconvenience this has caused you. Please know that we take this very seriously and will work with you to correct this matter.
If an item has been damaged or misplaced during the moving process, please fill out and submit the below claim form. Once we have received your request, our Claims department will review the claim and contact you with any further questions or instructions.
For your convenience, we have provided a downloadable PDF version of our Claim Form to expedite your claim process. Please supply as much information as possible. Please include the completed claims form and any photos and documentation to firstname.lastname@example.org.
IMPORTANT: PLEASE READ
Local Move: 30 days from the date of delivery. Long Distance Move: 9 months from the date of delivery
Since all damaged items are subject to inspection, please do not proceed with any repairs, and do not dispose of any damaged items or boxes. A “comments” section has been provided at the end of the claim form should you need to provide further explanation for any items or issues referenced in your claim.
When submitting your claim please include digital color photos of the item you are claiming. We need a photo showing the entire item and a photo close up of the specific damage. Also submit supporting documentation (receipt, manufacturer, model no. etc.) for the item you are claiming.
Do not proceed with your own repairing, replacing or discarding of any item for which you seek compensation. To be eligible for compensation, all items claimed must be available for inspection in the same condition in which they were delivered. The claim process will commence upon receipt of your completed claim form. I will acknowledge receipt of such. Please note that additional documentation from you may be required. Please promptly respond to calls and/or requests for additional information to expedite the processing of your claim.
***DO NOT DISCARD ANY ITEM, UNLESS INSTRUCTED BY THE CLAIMS DEPARTMENT AT QUALITY SERVICES MOVING***
Claims for items damaged in boxes when the client performed self-packing will not be honored.
Please be advised that you can only file one claim per move.
Contact: email@example.com with questions.